Last updated: November 17, 2025
This Privacy Policy describes how The Williamstack Company, LLC (“The Williamstack Company,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, contact us, or use any of our services (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy and our Terms of Service.
1) Who we are
Legal name: The Williamstack Company, LLC
Mailing address: 2 Beaver Brook Loop, Leeds, MA 01053
Email: [email protected]
SMS/voice number used for messaging: (413) 899-7371
We are a real-estate solutions company that communicates with property owners and buyers to evaluate potential acquisitions, sales, and related services.
2) Information we collect
2.1 Information you provide
Contact details (name, email, phone, mailing address).
Property details (property address, ownership, condition, timing, pricing preferences, other details you share).
Form/survey responses and documents.
Communications with us (email, phone, SMS).
2.2 Information collected automatically
IP address, device and browser info, pages viewed, time on page, referring URL, and similar usage data.
Cookies and similar technologies to operate and improve the site and remember preferences. You can control cookies in your browser; disabling them may affect site functionality.
3) How we use information
We use information to:
Respond to inquiries and provide the Services.
Evaluate and negotiate potential transactions.
Schedule/confirm calls, inspections, or appointments.
Send transactional communications (status updates, confirmations, document/offer updates).
Send marketing communications only if you have opted in.
Operate, protect, and improve our website and internal systems.
Detect and prevent fraud or misuse.
Comply with legal obligations.
4) SMS / text messaging
If you provide a mobile number, we may send you text messages. Types include:
Transactional: confirmations, reminders, follow-up questions, document/offer updates.
Marketing: promotions, service announcements, and related offers only with your separate opt-in.
Opt-in & identification. By checking the consent box(es) on our forms or otherwise expressly opting in, you agree that texts may be sent by The Williamstack Company, LLC from (413) 899-7371.
Rates & frequency. Message & data rates may apply. Message frequency varies.
Opt-out/Help. Text STOP to opt out of future SMS; text HELP for help. After you send STOP, we may send one confirmation message of your opt-out.
No purchase requirement. Consent to receive texts is not a condition of any purchase or service.
5) Legal bases for processing (where required)
When required (e.g., EEA/UK), we rely on one or more of: consent; performance of a contract or pre-contract steps; legal obligations; and our legitimate interests (including improving services, preventing fraud, and communicating about your property).
6) How we share information
We do not sell personal information. We may share with:
Service providers (e.g., CRM, email/SMS providers, cloud hosting, e-signature).
Real-estate partners/investors as reasonably necessary to evaluate or complete a potential transaction (sharing the minimum needed).
Professional advisers (attorneys, accountants, consultants).
Government/law enforcement if required by law or to protect rights, safety, or comply with legal process.
Business transfers (merger, acquisition, financing, asset sale), subject to this Policy.
7) Retention
We retain personal information only as long as needed for the purposes above, to meet legal/accounting/reporting requirements, and to resolve disputes. When no longer needed, we delete or de-identify it within a reasonable time.
8) Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
9) Your choices & rights
Depending on your location, you may request access, correction, deletion, restriction/objection to processing, or withdrawal of consent (including SMS marketing). Contact [email protected]. We may verify your identity.
Opt-outs
Email marketing: use the unsubscribe link in our emails.
SMS: reply STOP.
10) Third-party links
Our site may link to third-party sites/services. Their privacy practices govern those properties.
11) Children’s privacy
The Services are not directed to children under 13, and we do not knowingly collect their data. If you believe we have such data, contact us and we will remove it.
12) International visitors
The Services are intended for U.S. users. If you access them from outside the U.S., your information may be transferred to and processed in the U.S. or other countries where our providers operate.
13) State privacy notices (U.S.)
Residents of certain states (e.g., CA, CO, CT, UT, VA) may have additional rights under state law. We do not “sell” or “share” personal information as those terms are defined under the California Consumer Privacy Act/CPRA. To submit a state-law request, email [email protected].
14) Changes
We may update this Privacy Policy periodically. The “Last updated” date reflects the latest version. Continued use of the Services after changes means you accept the updated Policy.
15) Contact
The Williamstack Company, LLC
2 Beaver Brook Loop, Leeds, MA 01053